News

Apr 29, 2026

We’re excited to announce that the doctors at our practice now use BetterConsult to help you get the most out of your appointment.

BetterConsult is a secure pre-consultation questionnaire your doctor may use to gather essential information about your history, symptoms, and current medications before your appointment.

Key Benefits:

• Privacy and Accuracy: You have the time and privacy to answer questions more accurately.

• Maximise Your Time: By completing the questionnaire beforehand, your doctor can spend more of your appointment discussing treatment options, answering questions, and focusing on your health outcomes.

• Convenient: Before your visit, you may receive a text message with a safe link to the online questionnaire. If you have any doubts about the link, please contact our Reception team.

• Confidential: All your responses are private, confidential, and automatically deleted from the secure platform within 72 hours.

How does it work?

You will receive an SMS from our practice the day before your appointment (or immediately if your appointment is within 24 hours of booking) with a link to your pre-consultation questionnaire.

When you receive the SMS, simply

1. Click the secure link in the SMS

2. Complete the BetterConsult questionnaire